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SHIPPING TERMS

National and international shippings are processed with our logistics partner DHL.

All shipments sent by dibel-gentleman.de are insured against theft and accidental damage. Once you have received your delivery, the insurance coverage expires. We ask for your understanding that we can not deliver to mailboxes.

We process and ship orders during our normal business hours.

These are Monday through Friday, 10:00 am to 7:00 pm CET and Saturday, from 10:00 am to 6:00 pm CET (except on public holidays).

The goods are ready for dispatch no later than one working day after receipt of payment.

DELIVERY COSTS AND DELIVERY TIMES

The shipping method available for Germany and Europe, Russian Federation, Ukraine and Belarusian well as the delivery costs and delivery times can be found in the following table:

Destination	Forwarder	Delivery cost	Delivery time
Germany	DHL Express	19,90 EUR	1-2 business days
Germany	DHL Standard	Free	1-5 business days
EU, Switzerland	DHL Express	29,90 EUR	1-5 business days
Russian Federation, Ukraine, Belarusian	DHL Express	49,90 EUR	3-9 business days
Special offer for Berlin, Germany	City Courier	15,00 EUR	max. 3 hours

 

OTHER DELIVERY COUNTRIES

We also deliver to other countries. If you would like to inform yourself about the shipping method and shipping fees for other country of delivery, please contact us by e-mail and we will offer you a suitable solution.

SHIPMENT TRACKING

Once we have sent your order, you will receive an e-mail notification stating the shipment number. You can check the shipment status after two to three hours.