Политика возврата

RETURN WITHIN THE EUROPEAN UNION

Within a period of 14 days after delivery you can return all items (even reduced ones). The right of return applies only to unworn, unwashed and flawless items from which the labels were not removed.

The return is only with the shipping service provider, over which the package was delivered (DHL).

We reserve the right to reject multiple returns at different times from the same order. For additional information or further questions, please contact our customer service.

RETURN FROM OTHER COUNTRIES

Within a period of 14 days after delivery you can return all items (even reduced ones). The right of return applies only to unworn, unwashed and flawless items from which the labels were not removed.

The return is only with the shipping service provider, over which the package was delivered (DHL).

We reserve the right to reject multiple returns at different times from the same order. For additional information or further questions, please contact our customer service.

MAIL US

zilli.berlin@gmail.com

GIVE US A CALL

+49 30 887 10 190

Monday to Friday, 11:00 to 18:00 CET  (except public holidays).

Further information about the exchange right can be found in our terms and conditions. Please find attached the return form that should be printed out, filled in and send with the returning item.